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Product inquiries, support tickets and general questions are answered on a first come basis and our support staff will respond as soon as possible. It may take up to 24 hours during business days for you to get a response back from us.

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If you failed to receive a response from us, make sure to check your Email’s spam folders or call us at 414-4227 or 571-8836 or send an Email directly to alucostar.marketing@yahoo.com.

*Days that are considered as business days are days ranging from Monday to Friday from 8:00am to 5:00pm PHT (Philippine Time).